Показаны сообщения с ярлыком Productivity. Показать все сообщения
Показаны сообщения с ярлыком Productivity. Показать все сообщения

суббота, 11 июля 2009 г.

the Task manager


All task management works only when it continuously use.
It is difficult to head to solve the problems + to watch the decision of problems of subordinates

The assistant is probably necessary. On all company one - Task the manager

He also will watch for "8 tasks", for every evening's reports, for conformity of current tactical problems - strategy.

On idea is and there is a problem of the head. But from us often take the head - as not only the co-ordinator of the subordinates and the scheduler, but also as executor. Therefore he is not in time behind all. To solve the and to watch the decision of subordinates.

Probably such task-manager who will conduct task-management of all heads + general = the big unloading.

Its problems:

1. To watch presence "8tasks" by morning - each executor and the head
2. To watch presence 8 reports in the evening of everyone.
3. To watch formulations of problems and reports
4. To watch for over-resourcing and insufficiently-resourcing problems carrying them to strategy
5. To form a card of movement of zones to the company purposes

It certainly functions of heads, but they different, they on a miscellaneous diligent, + any head is connected to problems of subordinates and he simply has no time to watch this bureaucracy (I will not be afraid this word), the strategic thinking and a sight from above as a result suffers.

And it is important, that the task-manager was not the assistant general, and the assistant to all heads. It not the linear manager - and functional (if to recollect matrix structure)

iCal



Question!

Why nobody/anywhere/never dont use calendars? (Outlook, Lotus, Google cal, iCal, Megaplan.... And even in daily logs)

The excellent tool (inherently) - to plan day and week. Why?
At us they always the empty. We use daily logs-as notebooks, without paying attention on timeline in them.

In the building company, on the basis of usual outlook - the calendar was conducted. There were invitations to meetings which were dispatched to participants, it was possible to make an an appointment to the person (not to call and strain its question: "I should talk over with you, when?).

And so I took and fixed time according to windows of the second participant, and it having received inquiry - moved it for more convenient time, taking into account my free windows.

They are synchronised almost with all mobile - who participants, a theme, the summons conveniently show. So why nobody uses?

On idea the system "8 tasks" - can simply having received be thrown for today. All 8 problems on 1 hour. And directly there and to write the report on everyone. They can be reshuffled, something since morning, something in 2 half of day. Here and the plan of works. And to transfer not executed it is possible. And the broad gull is. And it is logical, if at the person an external meeting in a current of day it cannot carry out at this time these 8 problems. All is fair.

At the chief will burn for 10 mornings (for example) - 3 its problems of 3 subordinates. (It is inconvenient?) choose display of one day, instead of week. Then all will go in.

And in the cals per day - will be on 3 х 8 tasks subordinates and one 8 (before CEO for example)

Motivation


Here the formula of efficiency of the proprietor of business or the general director:

Efficiency = result / problems

Here the formula of the subordinate:

Efficiency = result / problems

Differs nothing Now we will accept as :) an axiom that the result for the subordinate - is constant (it it salary)

Accordingly the subordinate to increase the efficiency tries to reduce the problems - that is why anybody from subordinates does not think of the productivity, does not want more problems, does not wish to plan day, to write reports about made and to use task management. On º» it cannot influence!

And reports do not wish to write because - it is necessary though something to make that though something to write.

Therefore to formulate problems to the subordinate the head SHOULD, the head other more interesting affairs as though did not wish to be engaged in.

And reports to read too the head should. Otherwise nobody will write them, so also something to do.

The call to the head or a call of the head to the subordinate also is this plug "problem statement - to report about performance".

8 tasks


Has thought up system 8 problems:

8

* 8 problems - each subordinate should do in day
* 8 problems - because 8 working hours in day, on an hour on a problem. Any will occupy more, any there is less than hour - but as a result are mutually compensated
* 8 problems = 3 yesterday's outstanding + 3 new problems + 2 problems, are offered by the employee (it develops the initiative)
* 8 reports-short of phrases DAILY the subordinate as each problem has promoted in the evening should write, is executed, such difficulties, has transferred for tomorrow
* 8 consequences - after problem performance, the employee is obliged to write that further? What to do with result of this problem.

Pluses:

1. The chief knows that its subordinates do
2. Subordinates know, they solve what problems today (executors often do not know that it is necessary to do, and do what them pull
3. The subordinate knows that it is necessary though something to write so it is necessary for it though something to make (even if today he will write "has not phoned" - tomorrow he will be ashamed to write too most) in the evening
4. The initiative - the subordinate himself offers pair of problems, it forces it to think, what for it works
5. A consequence - the subordinate understands what for it worked over this problem and as it to use
6. It is convenient to look a trend of increase in performance of problems

Motivation: If the employee has made 8 problems tomorrow it should only 7 and so to 5 problems. And on the contrary at default the quantity grows on +1 in day again to 8. It is a carrot.

Problems I suggest to formulate in the form of 1 project + 3 words so:
The project. Action. The subject. Object.

So it will be visible at chiefs:
I.e.
CRM. To adjust. CRM. to All
Point of sales 2. To sign. The contract. Open Company Firm
Maintenance of points. To ship. TVs. Open Company Firm
Debts. To ring round. Debts. Debtors
Safety. To issue. The admission. Ivanov

Almost it is possible so to paint all problems.
It is convenient to analyze then, comparing projects. What projects a feather resource what it is not enough resource.

At directors Areas (CEOs) will be visible so:
Directions-projects-tasks

The sales manager:
Efficiency of sales. CRM. To adjust. CRM. All
Maintenance of sales. A point of sales 2. To sign. The contract. Open Company Firm
Warehouse. Maintenance of points. To ship. TVs. Open Company Firm
Efficiency of sales. Debts. To ring round. Debts. Debtors

The chief executive
Infrastructure. Safety. To issue. The admission. Ivanov

And at CEO it will be visible here so (sheet of all problems operational activity):
AREAS - directions-projects-tasks

Sales. Efficiency of sales. CRM. To adjust. CRM. All
Sales. Maintenance of sales. A point of sales 2. To sign. The contract. Open Company Firm
Sales. A warehouse. Maintenance of points. To ship. TVs. Open Company Firm
Sales. Efficiency of sales. Debts. To ring round. Debts. Debtors
The personnel. An infrastructure. Safety. To issue. The admission. Ivanov

In my opinion very good idea of strategic vision of operational activity of the company.

Notebook


I consider it it is necessary to conduct:

* It forces to recollect the important thoughts of day
* It forces to formulate the thoughts in the logical text (оч important)
* You do not forget the important thoughts for you which today important, and tomorrow can be embodied
* you have a broad gull which it is pleasant to read then for history of your self-development
* On your thoughts can give comments other people (the rights/not of the rights)
* The day after tomorrow you can finish, finish today's thoughts, having re-read
* Are traced change (a growing, wisdom) the person