суббота, 11 июля 2009 г.
8 tasks
Has thought up system 8 problems:
8
* 8 problems - each subordinate should do in day
* 8 problems - because 8 working hours in day, on an hour on a problem. Any will occupy more, any there is less than hour - but as a result are mutually compensated
* 8 problems = 3 yesterday's outstanding + 3 new problems + 2 problems, are offered by the employee (it develops the initiative)
* 8 reports-short of phrases DAILY the subordinate as each problem has promoted in the evening should write, is executed, such difficulties, has transferred for tomorrow
* 8 consequences - after problem performance, the employee is obliged to write that further? What to do with result of this problem.
Pluses:
1. The chief knows that its subordinates do
2. Subordinates know, they solve what problems today (executors often do not know that it is necessary to do, and do what them pull
3. The subordinate knows that it is necessary though something to write so it is necessary for it though something to make (even if today he will write "has not phoned" - tomorrow he will be ashamed to write too most) in the evening
4. The initiative - the subordinate himself offers pair of problems, it forces it to think, what for it works
5. A consequence - the subordinate understands what for it worked over this problem and as it to use
6. It is convenient to look a trend of increase in performance of problems
Motivation: If the employee has made 8 problems tomorrow it should only 7 and so to 5 problems. And on the contrary at default the quantity grows on +1 in day again to 8. It is a carrot.
Problems I suggest to formulate in the form of 1 project + 3 words so:
The project. Action. The subject. Object.
So it will be visible at chiefs:
I.e.
CRM. To adjust. CRM. to All
Point of sales 2. To sign. The contract. Open Company Firm
Maintenance of points. To ship. TVs. Open Company Firm
Debts. To ring round. Debts. Debtors
Safety. To issue. The admission. Ivanov
Almost it is possible so to paint all problems.
It is convenient to analyze then, comparing projects. What projects a feather resource what it is not enough resource.
At directors Areas (CEOs) will be visible so:
Directions-projects-tasks
The sales manager:
Efficiency of sales. CRM. To adjust. CRM. All
Maintenance of sales. A point of sales 2. To sign. The contract. Open Company Firm
Warehouse. Maintenance of points. To ship. TVs. Open Company Firm
Efficiency of sales. Debts. To ring round. Debts. Debtors
The chief executive
Infrastructure. Safety. To issue. The admission. Ivanov
And at CEO it will be visible here so (sheet of all problems operational activity):
AREAS - directions-projects-tasks
Sales. Efficiency of sales. CRM. To adjust. CRM. All
Sales. Maintenance of sales. A point of sales 2. To sign. The contract. Open Company Firm
Sales. A warehouse. Maintenance of points. To ship. TVs. Open Company Firm
Sales. Efficiency of sales. Debts. To ring round. Debts. Debtors
The personnel. An infrastructure. Safety. To issue. The admission. Ivanov
In my opinion very good idea of strategic vision of operational activity of the company.
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